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Fire Safety Handbook legal policies

Terms of Use and Sale

Effective date: October 3, 2026   •   Operator: Matthew Merkley   •   Ontario, Canada   •   info@firesafetyhandbook.com

Terms of UsePrivacy PolicyRefund PolicyProduct DisclaimerCopyright Notice

These Terms of Use and Sale govern access to firesafetyhandbook.com and the purchase and use of Fire Safety Handbook digital products, including the Apartment and Restaurant Handbooks, Resource Packages, Complete Packages and related digital materials. By using the website, placing an order or accessing a product, you agree to these terms.

1. Seller, orders and payment

The website and products are offered by Matthew Merkley, operating as Fire Safety Handbook. Prices are shown in the currency identified at checkout. Applicable taxes and the total purchase price are displayed before payment. Orders are subject to payment authorization and acceptance.

2. Digital delivery

Products are supplied electronically through a download link, customer portal, email or other method described at checkout. You are responsible for providing an accurate email address and maintaining compatible software and devices.

3. Licence and permitted use

Unless a different written licence accompanies an order, all licences are limited, non-exclusive and non-transferable. Ownership of the Products and intellectual-property rights remains with the copyright owner.

Individual Handbook or Complete Package

  • One purchase licenses the Handbook or Complete Package to one named user.
  • The named user may use the licensed material internally across the properties or locations that they personally manage or are professionally responsible for.
  • The named user may keep reasonable working copies on secure devices and print reasonable reference pages or included forms for internal operational use.
  • Digital master files may not be forwarded, emailed, copied or otherwise distributed to unlicensed users.
  • Staff members who need their own ongoing access should have their own individual licence or be covered by an applicable team or business licence.

Standalone Resource Package

  • A standalone Resource Package is licensed for internal use at one building or restaurant location.
  • Reasonable copies of included forms may be printed, completed and maintained for that licensed location.
  • A separate licence or written permission is required to use the standalone Resource Package at additional locations.

Team and business licences

  • Team and business licences cover the number of named users stated in the applicable order or licence.
  • Each licensed named user may use the Handbook or Complete Package internally across the locations that person manages or is professionally responsible for.
  • Digital access must remain limited to licensed users.

4. Prohibited use

  • Do not share digital Products or master files with unlicensed persons or unrelated organizations.
  • Do not use an individual named-user licence as a shared office, department or location-wide digital copy.
  • Do not use a standalone Resource Package at more than one location unless separately licensed or authorized in writing.
  • Do not upload Products to public websites, unrestricted drives, marketplaces or file-sharing services.
  • Do not resell, sublicense, rent, publish, distribute, translate, adapt or commercially reproduce all or a substantial portion of the Products without written permission.
  • Do not remove copyright or licence notices or present the Products as your own work.

5. Refunds, updates and availability

Digital Product sales are final as set out in the Refund Policy in effect at the time of sale, subject to rights that cannot legally be excluded. A purchase does not include unlimited future revisions unless expressly stated.

6. Disclaimer and liability

The Product Disclaimer forms part of these Terms. To the maximum extent permitted by law, the website and Products are provided without guarantees that they will satisfy every legal or operational requirement. Any liability limitations remain subject to applicable law.

7. General

You may not assign your rights under these Terms without written consent. If a provision is unenforceable, the remaining provisions continue in effect. These Terms are governed by the laws of Ontario and the federal laws of Canada applicable there, subject to mandatory consumer rights in the purchaser’s jurisdiction.

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