These Terms of Use and Sale (the “Terms”) govern access to firesafetyhandbook.com (the “Website”) and the purchase and use of the Fire Safety Handbook, Resource Package, bundles and related digital materials (collectively, the “Products”). By using the Website, placing an order or accessing a Product, you agree to these Terms. If you purchase on behalf of an organization, you confirm that you are authorized to bind that organization.
1. Seller, orders and payment
The Website and Products are offered by Matthew Merkley, operating as Fire Safety Handbook (“we,” “us” or “our”). Prices are shown in the currency identified at checkout. Applicable taxes and the total purchase price will be displayed before payment. Orders are subject to payment authorization and acceptance. We may correct obvious pricing or product-description errors before fulfilling an order and will provide an appropriate refund if an order cannot be completed.
2. Digital delivery
Products are supplied electronically through a download link, customer portal, email or other method described at checkout. You are responsible for providing an accurate email address and maintaining compatible software and devices. Contact us promptly if delivery is not received or a file cannot be opened.
3. Licence and permitted use
Unless a different licence is stated in writing, one purchase grants the purchasing individual or organization a limited, non-exclusive, non-transferable licence to use the Products internally at one residential property. Staff working at that property may access and print reasonable copies for operational use. Ownership of the Products and all intellectual-property rights remains with the copyright owner.
4. Prohibited use
- Do not share the Products with unrelated persons, other properties or other organizations.
- Do not upload the Products to public websites, unrestricted drives, marketplaces or file-sharing services.
- Do not resell, sublicense, rent, publish, distribute or commercially reproduce the Products.
- Do not remove copyright or licence notices, or present the Products as your own work.
- Portfolio-wide, multi-property, training-provider or enterprise use requires written permission or a separate licence.
5. Refunds, updates and availability
All digital Product sales are final as set out in the Refund Policy in effect at the time of sale, subject to any rights that cannot legally be excluded. We may update the Website or Products, but a purchase does not include unlimited future revisions unless expressly stated. We do not guarantee uninterrupted Website access and may suspend access to protect security, investigate misuse or maintain the service.
6. Disclaimer and liability
The Product Disclaimer forms part of these Terms. To the maximum extent permitted by law, the Website and Products are provided without guarantees that they will satisfy every legal or operational requirement. We are not liable for indirect, incidental, special, consequential or business-interruption losses arising from use of the Website or Products. Any aggregate liability will not exceed the amount paid for the affected Product, except where applicable law does not permit that limitation.
7. General
You may not assign your rights under these Terms without written consent. If any provision is unenforceable, the remaining provisions continue in effect. These Terms are governed by the laws of Ontario and the federal laws of Canada applicable there, subject to any mandatory consumer rights in the purchaser’s jurisdiction. We may revise these Terms prospectively by posting an updated version and effective date.